S&S Landscape Design (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a free consultation, inquire about our landscaping services, or interact with us in any way.
We are a landscape design, hardscape, softscape, outdoor living, and irrigation services company serving West Austin, Texas. We collect only the personal information necessary to provide quotes, consultations, project management, and related communications.
Personal Information You Provide Directly — When you schedule a consultation, request a quote, contact us, or provide details for a project (via website, phone, email, or in person), we may collect: name, email address, phone number (including mobile for SMS/text communications), property/mailing address, and project preferences or descriptions.
Automatically Collected Information — When visiting our website: IP address, browser/device type, pages visited, and basic analytics data (e.g., via standard tools like Google Analytics). We use cookies for site functionality; manage preferences via your browser.
Information from Third Parties — Limited information from referral sources, review sites, or social media if you engage with our business profiles.
We do not collect sensitive personal information unless voluntarily provided and directly relevant to a project.
We use your information to: provide landscaping services, consultations, quotes, designs, installations, and maintenance; communicate about projects (including scheduling, updates, reminders); process inquiries and manage client relationships; comply with legal obligations and prevent fraud; and improve our website and services.
We may send text messages (SMS) to your mobile phone number for transactional and service-related purposes, such as: appointment scheduling and reminders, project updates and status notifications, follow-up after consultations or completed work, and responses to your inquiries (if initiated via text or requested).
We participate in A2P 10DLC registration to ensure compliant delivery of these messages through U.S. carriers.
Consent — We obtain your consent before sending SMS messages. This may occur via explicit opt-in on contact/consultation forms, verbal agreement during consultations, or other clear methods where you provide your phone number and acknowledge receipt of texts. We do not send promotional/marketing texts without separate express written consent. Consent is not a condition of purchasing services unless directly related.
Message Details — Message frequency varies (e.g., 1–5 per project phase). Standard message and data rates may apply. Texts are sent from a 10-digit long code (10DLC).
Opt-Out and Help — Reply STOP to any message to unsubscribe from future SMS (we will confirm). Reply HELP for assistance or more information. You may also contact us directly to opt out or manage preferences. After opting out, you will receive no further texts except as required by law.
SMS Privacy — S&S Landscape Design does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
For full details on data handling, see the rest of this Privacy Policy.
We do not sell personal information. We share data only: with trusted service providers (e.g., payment processors, SMS platforms, project partners like nurseries/subcontractors) under strict confidentiality; as needed to complete your project; and to comply with law, protect rights/safety, or in business transfers.
We use reasonable safeguards to protect your information, though no online/offline method is fully secure.
Under applicable laws (e.g., Texas Data Privacy and Security Act, if we qualify), you may request access, correction, deletion, or opt-out of certain processing. Contact us to exercise rights; we respond as required by law.
Our Services are not for children under 13. We do not knowingly collect data from them.
We may update this policy; check here for changes (revised date noted).
Questions? Reach us at:
S&S Landscape Design
Serving West Austin, TX
Email: info@sandslandscapedesign.com
Website: sandslandscapedesign.com